Privacy Policy

1. Data Controller & Legal Operating Entity

This Privacy Policy governs the manner in which MALAVALLI DANAPPA BASAVARAJ (operating under the brand name Nithyom Naturals, FSSAI Lic. No. 30261001127427566) collects, uses, maintains, and discloses information gathered from customers and visitors of www.nithyom.com.

2. Information We Collect

When you purchase from Nithyom Naturals, we collect essential fulfillment information: your name, shipping address, mobile phone number, and email address. We do not store or process sensitive credit card or net banking numbers directly; all electronic payments are processed through secure, bank-grade UPI and payment gateway interfaces.

3. How We Use Your Data

Your information is used solely for:

• Packing, dispatching, and delivering your organic harvest orders across India.
• Sending SMS and WhatsApp delivery status and tracking notifications.
• Responding to customer service inquiries and replacement requests.
• Sending voluntary harvest season updates (if you opted into our newsletter).

4. Zero Third-Party Data Selling

We strictly do NOT sell, rent, or trade your personal data to marketing agencies or third parties. We only share delivery details with logistics partners (e.g., Blue Dart, India Post) solely to fulfill your package delivery.

5. Grievance Officer & Legal Contact

If you wish to update or delete your contact information, or have any privacy-related grievances, please contact our designated grievance team:

• Legal Entity: MALAVALLI DANAPPA BASAVARAJ (Nithyom Naturals)
• Official Registered Email: technithyom@gmail.com
• Support Email: care@nithyom.com
• Helpline / Phone: +91 72599 13303 / +91 84311 84412
• Address: No. 42, Green Heritage Arcade, Sahakar Nagar, Bengaluru, Karnataka - 560092