Shipping & Delivery Policy

1. Nationwide Free Shipping Over ₹799

We offer FREE nationwide shipping on all orders across India where the cart subtotal is ₹799 or higher. For orders below ₹799, a flat delivery fee of ₹69 is applied to cover basic postal transport and protective bubble packaging.

2. Delivery Timelines

• Bengaluru & Surrounding Karnataka: 1 to 2 business days.
• Rest of South India (Tamil Nadu, Kerala, AP, Telangana): 2 to 3 business days.
• North, Western, and Eastern India: 3 to 5 business days.

3. Order Tracking & Dispatch

All orders are machine-destoned, hand-inspected, and sealed in airtight barrier pouches at our Sahakar Nagar hub within 24 hours of order receipt. Once your package is handed to our courier partners (Blue Dart, Delhivery, or India Post Speed Post), an SMS and WhatsApp update containing your live AWB tracking link is dispatched to your registered phone number.

4. Damaged Packages & Delivery Assistance

If your outer parcel arrives visibly damaged or tampered with, please take a quick photo before opening and notify us immediately on Phone / WhatsApp at +91 72599 13303 / +91 84311 84412, or email technithyom@gmail.com for priority assistance.

5. Fulfillment & Legal Merchant Entity

All orders placed on www.nithyom.com are fulfilled, invoiced, and shipped by:

• Legal Entity Name: MALAVALLI DANAPPA BASAVARAJ
• Brand / Trade Name: Nithyom Naturals
• Official Registered Email: technithyom@gmail.com
• Customer Care Email: care@nithyom.com
• Helpline / Phone: +91 72599 13303 / +91 84311 84412
• Dispatch Hub Address: No. 42, Green Heritage Arcade, Sahakar Nagar, Bengaluru, Karnataka - 560092
• FSSAI Registration Lic. No.: 30261001127427566